Cyber Security Partnership Specialist
2 days ago
About the Role:
The Concierge Security Engineer supports the technical relationship with their assigned customers and leverages their skills and expertise to create and maintain an outstanding partnership with customers around the provision of security services.
Key Responsibilities:
- Creating and maintaining a partnership with our customers
- Analyzing log and system data
- Interacting with, and managing, internal and external stakeholders
- Communicating, educating, and sharing information with non-technical people
- Helping our customers diagnose problems as well as support specific customer requests
- Primary technical point of contact for our customers
- Champion for our customers within the Arctic Wolf Team
- Mentoring junior analysts with their technical and soft skills
About Arctic Wolf:
At Arctic Wolf, we're cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally.
Our Values:
We recognize that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization.
What We Offer:
- Equity for all employees
- Bonus or commission pay based on role
- Flexible time off, paid volunteer days and paid parental leave
- 401k match
- Medical, Dental, and Vision insurance
- Health Savings and Flexible Spending Agreement
- Voluntary Legal Insurance
- Training and career development programs
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