Technical Support Officer

1 day ago


Goulburn, New South Wales, Australia Australian Rail Track Corporation Full time
About the Role

The Australian Rail Track Corporation (ARTC) is seeking a skilled Mechanical Technical Support Officer to join our Operations team. As a key member of our team, you will be responsible for providing safe, reliable, and efficient maintenance and operation of Heavy Plant Assets and other rail-bound plant across our network.

This is a field-based position that requires frequent travel and work on variable shift rosters. You will be required to reside within a 4-hour driving distance from Goulburn and be willing to work away from home as needed.

Key Responsibilities
  • Carry out inspections, servicing, scheduled maintenance, and breakdown repairs of Heavy Plant assets and other plant as directed.
  • Operate plant and equipment as required.
  • Maintain operational control of Heavy Plant assets during travel and work.
  • Provide clear operational direction and support to other operational personnel as needed.
  • Test machinery and ensure effective performance of core duties.
  • Advise and assist Senior Plant staff and Work Group Leader of potential issues affecting plant safety and/or performance.
  • Assist electricians, maintenance crews, and operators with fault diagnosis and repair.
  • Carry out approved modifications to Heavy Plant.
  • Provide input into decisions regarding plant repair, upgrade, and overhaul.
  • Supervise maintenance contractors as needed and contribute to the development of trade skills and knowledge of apprentices through mentoring, coaching, and education.
  • Complete all necessary paperwork/recordkeeping, including electronic asset management systems, to meet regulatory requirements and maintain systems integrity.
  • Participate in projects and undertake other duties as requested.
Requirements
  • Mechanical trade certificate relevant to the position.
  • Proven experience with hydraulic, pneumatic, mechanical, and electronic systems.
  • Experience in maintaining heavy rail/earthmoving equipment.
  • Welding experience with MIG, ARC, and gas equipment.
  • Self-motivated.
  • Dedicated commitment to Safety and Quality Assurance.
  • Holder of a Class C driver's license.
  • Flexibility in relation to work hours and ability to travel away from home and work overtime as required by ARTC.
About ARTC

ARTC is one of the largest rail network owners in Australia, with over 1,800 employees across 39 locations. We are committed to linking the nation and keeping Australia moving. Our Operations team works with a diverse customer base to support several nationally significant supply chains.

We foster an inclusive, values-led culture and embrace diversity in all forms. We are committed to making a real difference for Australia's first peoples and encourage applications from people of Aboriginal and Torres Strait Islander descent.

At ARTC, we are proud to be an equal opportunity employer. We offer a range of benefits, including competitive remuneration, fully paid on-the-job training, and a 24/7 Employee Assistance Program for all employees and their direct family members.



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