
IT Technical Support Specialist
3 days ago
This role involves the provision of comprehensive technical support for desktop and laptop systems, encompassing troubleshooting hardware, software, and connectivity issues, as well as managing IT asset activities and break/fix tasks for end-user devices.
Key Responsibilities:- Provided technical assistance utilizing tools such as SCCM, Intune, and ServiceNow.
- Managed the lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements.
- Administered approved software installations, updates, and security patching in accordance with IT policies.
- Supported remote and deskside assistance using EUC tools and applications like MS Office, Outlook, and VPN clients.
- Maintained compliance with security protocols, antivirus monitoring, and desktop policy enforcement.
- More than 2 years of experience as an IT Support Specialist.
This is a part-time position that requires flexibility to work on demand. If you have experience in IT and are looking for a challenging role, please apply now.
Benefits:This position offers flexibility and the opportunity to work with a variety of technologies.
What We Offer:We provide opportunities for professional growth and development.
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