Claims Specialist

1 month ago


Brisbane, Queensland, Australia Youi Full time
Claims Consultant Role

As a Claims Consultant at Youi, you will play a pivotal role in delivering exceptional service to our customers during their most critical moments. Your expertise will be instrumental in ensuring a seamless claims experience, fostering strong relationships with clients and service providers alike.

Key Responsibilities:

  • Manage a portfolio of claims, providing personalized support to customers throughout the process
  • Utilize exceptional problem-solving skills to resolve claims efficiently, ensuring customer satisfaction and Youi's reputation
  • Collaborate with internal stakeholders to ensure effective communication and timely resolution of claims
  • Develop and maintain strong relationships with customers, service providers, and assessors to ensure smooth claim processing

Requirements:

  • Excellent communication and interpersonal skills, with the ability to articulate complex information effectively
  • Proven experience in administration, with a keen eye for detail and ability to multitask in a fast-paced environment
  • Strong problem-solving skills, with the capacity to make sound decisions and adapt to changing circumstances
  • Familiarity with case or portfolio management is highly desirable

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At Youi, we're committed to revolutionizing the insurance industry by putting customers at the forefront of everything we do. If you're passionate about delivering exceptional service and making a real difference in people's lives, we encourage you to apply for this exciting opportunity.


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