ICT Technical Specialist

4 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $60,001 - $80,000

Job Opportunity

About the Role

We are seeking an experienced Ict Support Technician to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service and technical expertise.

Key Responsibilities
  • Enhance customer satisfaction by providing timely and effective solutions to their technical issues.
  • Develop regional expertise in all technical aspects, including internally, partners, and customers.
  • Ensure that support is delivered to warranty products, contracted products, and new products.
  • Provide direct service (troubleshooting, installation, servicing, maintenance) to customers.
  • Draft service proposals or solutions associated with customer needs.
Requirements

To be successful in this role, you will need:

  • Minimum 2 years experience in a relevant technical role.
What We Offer

We offer a competitive package that includes [insert benefits here].

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