ICT Operations Specialist

19 hours ago


Melbourne, Victoria, Australia beBeeSupport Full time $90,000 - $110,000
Job Title: ICT Operations Specialist

 

ICT Operation Support Officers are responsible for delivering high-quality technical support to hardware, software, and mobile devices. They act as the first point of contact for end-user queries via phone or through the service desk tool.

 

This role involves:
  • Providing frontline ICT support for multiple sites
  • Delivering high-quality ICT support for hardware, software, and mobile devices
  • Troubleshooting issues with end-user devices, network connectivity, and peripherals

 

The ideal candidate will have a proven track record in IT support and possess strong technical knowledge of hardware, software, and basic networking.

 

Key Requirements:
  • Minimum 2 years of experience in IT support roles
  • Strong technical knowledge of hardware, software, and basic networking
  • Excellent communication and problem-solving skills
  • Ability to work collaboratively in a fast-paced support environment

 

Screening Criteria:
  • National Police check
  • Working with Children check and NDIS Worker Screening check or ability to obtain
  • Valid Victorian Drivers license
  • Right to Work in Australia


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