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Customer Value Expert

2 months ago


West Lakes, Australia Dental Corporation Full time
About the Role

We are seeking a highly skilled Customer Value Specialist to join our team at Bupa. As a key member of our retail team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Provide personalized recommendations for health and wellbeing products to customers, highlighting the value and benefits of these solutions.
  • Develop and maintain relationships with the wider community to promote the Bupa brand and products, driving new business and customer acquisition.
  • Assist existing Bupa members with their day-to-day transactions, ensuring they understand the full value of their health insurance product.
  • Identify and address customer concerns, providing solutions and educating members on the benefits they can access.
What We Offer

We are committed to supporting our people's health, wellbeing, and futures. Our comprehensive global health and wellbeing program, Viva Healthier and Happier, provides a range of benefits to support employees in all aspects of their health.

Training and Development

We believe in giving our people the opportunity to grow and develop their skills. Our dedicated Store Managers will support you to excel in your role, and you will have access to classroom training, e-Learning, and on-the-floor product knowledge training.

Equal Opportunities Employer

Bupa is an equal opportunity employer, committed to ensuring equality in recruitment, development, retention, and promotion of staff. We encourage people from all backgrounds to apply.