
Production Support Operations Specialist
3 hours ago
Job Description:
">We are seeking a skilled Production Support Operations Specialist to join our team.
The ideal candidate will have experience in managing production support operations, identifying and resolving post-deployment and existing issues in the production environment, and analyzing digital meter data.
Key Responsibilities:
">- Analyzing digital meter data and investigating related issues.
- Resolving data-related issues raised by business analysts and the operations team.
- Delivering interval and alarm data to downstream systems.
- Checking job failures, providing resolution with root cause analysis.
- Assisting business teams in analyzing data for correctness across different digital meter types.
- Providing technical support, handling client queries, ticket resolution, incidents, and ad hoc requests from business analysts and Telcos.
- Performing reconciliation tasks to maintain data integrity.
Requirements:
">To be successful in this role, you will need:
">- Experience in managing production support operations.
- Strong analytical skills and attention to detail.
- Ability to work collaboratively with cross-functional teams.
- Excellent communication and problem-solving skills.
What We Offer:
">We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
About Us:
">We are a dynamic and innovative organization dedicated to delivering exceptional results.
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