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Healthcare Support Specialist
2 weeks ago
As a key member of our dedicated team, you will provide essential health support to Australians through the Healthdirect Helpline. This vital service offers 24/7 health-related advice over the phone, helping callers navigate their healthcare needs and make informed decisions.
Your role will involve:
- Providing accurate and compassionate health information to callers.
- Assessing symptoms and advising on the best course of action.
- Referring callers to other services as needed, ensuring they receive the right care at the right time.
In this dynamic and rewarding position, you will have the opportunity to make a tangible impact on the health and well-being of our community.
Requirements- Unrestricted AHPRA registration as a Registered Nurse for a minimum of 3 years.
- At least 3 years of full-time (or equivalent) clinical experience within the last 5 years as a Registered Nurse.
- A varied nursing background involving substantial public contact.
- Excellent communication and interpersonal skills.
- A high level of computer literacy, including experience with telehealth platforms and digital communication tools.
- Part-time or full-time positions available, with flexible shifts to suit your lifestyle.
- Competitive hourly rate.
- Ongoing training and professional development opportunities.
We are seeking a highly skilled and experienced Registered Nurse who is passionate about delivering exceptional healthcare support. If you are a motivated and compassionate individual with a strong commitment to customer service, we encourage you to apply.
Key Details- Minimum 20 hours per week.
- Flexible shifts to suit your lifestyle.
- Operational hours: between 5 PM – 5 AM, Monday to Saturday.
