Reception and Triage Specialist

1 day ago

Melbourne, Victoria, Australia beBeeCompassionate Full time $50,000 - $62,500
Job Title: Reception and Triage Specialist

A compassionate professional is required to deliver exceptional client experiences at a busy community hub.

Main Responsibilities:
  • Manage a reception area with advanced communication and interpersonal skills.
  • Maintain a welcoming space that is inviting and safe for clients, visitors, and staff.
  • Triage and support individuals experiencing homelessness or housing stress.
  • Provide clear and accurate information about housing options and support resources.

The ideal candidate will have experience working in a client-facing role, excellent time management and organisational skills, and the ability to build rapport and trust with individuals who have experienced trauma and discrimination.

About You:
  • You are passionate about social justice and committed to treating every individual with dignity and respect.
  • You have a strong understanding of the causes and impacts of homelessness.
  • You are confident answering calls, managing inquiries, and relaying messages efficiently.

We offer a supportive work environment, salary packaging, and an Employee Assistance Program.

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