
Patient Bookings Coordinator
2 days ago
We are seeking a highly skilled Patient Bookings Specialist to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and working collaboratively as part of a multidisciplinary team.
The ideal candidate will have excellent organizational skills, be able to work efficiently with colleagues and administrative staff, and possess a sound knowledge of Oncology booking and treatment procedures.
Key Responsibilities:- Deliver Exceptional Customer Service
- Collaborate with Multidisciplinary Team
- Resolve Issues Promptly
- Manage Patient Journeys
- Book and Confirm Patients
- Maintain Sound Knowledge of Oncology Procedures
- Promote Compassionate and Efficient Service
- Liaise with Internal and External Support Staff
- Accurately Enter Data into Medical Records
- Maintain Appointment Diaries
- Respond to Messages in a Timely Manner
- Participate in Service Improvement Initiatives
- Excellent Organizational Skills
- Able to Work Independently and as Part of a Team
- Sound Knowledge of Oncology Booking and Treatment Procedures
- Ability to Prioritize Delivering Positive Patient Experiences
- Healthcare Experience or Knowledge of Mosaiq
This role offers the flexibility to work from home or at one of our clinics, making it an ideal opportunity for those who value work-life balance.
What We Offer:We offer a supportive and collaborative work environment, opportunities for professional growth and development, and a competitive remuneration package.
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