Senior Director of Compliance

1 week ago

Cleveland, Queensland, Australia beBeeQuality Full time $70,000 - $80,000
Job Title: Director of Quality

Establishing, implementing, and maintaining quality management systems to ensure adherence to best practices and regulatory standards.

Responsibilities:
  • Develop annual program and department work plans incorporating agency strategic priorities and quality benchmarks.
  • Serve as a resource for all departments providing guidance on designing, implementing, analyzing, and reporting data.
  • Collect and share performance data with the team including creation of reports, charts, graphs, and dashboards.
  • Implement effective strategies for communicating policies to staff ensuring understanding and adherence.
  • Develop and deliver training in coordination with human resources training specialist.
  • Facilitate data review and analysis and decision-making from data.
  • Support departments to improve quality of services and operational effectiveness through data analysis identifying areas for enhancement and implementing corrective actions.
  • Provide leadership to support the effectiveness of Operational Excellence and Risk Management Team and PQI Committees Data Excellence Service Ethics Health & Safety.
  • Monitor quality and compliance performance through KPIs and implement improvement strategies.
Qualifications:
  • Bachelor's degree required Master's degree in Public Administration Social Work Nonprofit Management or related field preferred.
  • Minimum 5 years of compliance quality assurance or regulatory oversight experience in nonprofit or human services setting.
  • Experience with COA or similar accreditation process is strongly preferred.
Benefits:

LMM offers generous paid time off and a 403(b) retirement savings plan.

Employment Details:
  • Full-time position
  • Director level

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