Customer Service Representative

6 days ago


Council of the City of Ryde, Australia Konica Minolta Australia Full time
Client Services Officer (12-month Contract)

Konica Minolta is a leader in innovative solutions and products, driving business transformation through cloud storage, 3D printing, and award-winning technology. Our commitment to diversity and inclusion fosters a collaborative work environment where employees can grow and develop.

About The Role:

We are seeking a Client Services Officer, reporting to the Client Services Team Leader responsible for delivering exceptional customer service. This role will involve providing timely order processing, contract lifecycle management, and issue resolution.

Responsibilities:

  • Responding to customer inquiries via phone and email
  • Processing orders and tracking within SAP
  • Maintaining contracts and CRM data
  • Collaborating with internal teams to resolve customer challenges

Requirements:

  • Entry-level candidate with experience in a similar role preferred
  • Excellent customer service skills and strong ethical principles
  • Strong communication and analytical skills
  • Ability to work autonomously and as part of a team
  • Attention to detail and experience with MS Office

Benefits:

Konica Minolta offers a supportive work environment, flexible policies, and opportunities for growth and development. We strive to create an inclusive workplace where employees can thrive and contribute their ideas.



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