Care Leadership Role

2 days ago

Brisbane, Queensland, Australia beBeeleadership Full time $80,000 - $100,000
Job Title: Team Leader

We are seeking a highly motivated and experienced professional to lead our team in North Brisbane. As the Team Leader, you will be responsible for supporting and supervising a dedicated team of care workers delivering essential services across aged care, NDIS, and community support programs.

You will guide daily operations, ensure high-quality service delivery, and foster a positive, client-focused team culture. Your leadership will help us to:

  • Provide strong leadership and support to a team of care workers across community, aged care, and NDIS programs.
  • Maintain regular communication with the Operations Manager and implement directives from executive leadership.
  • Uphold organisational policies, procedures, and relevant industry regulations and standards.
  • Promote a collaborative team environment built on respect, professionalism, and open communication.
  • Lead and participate in team meetings, internal reviews, and external forums as required.
  • Support recruitment and deliver structured staff inductions in collaboration with relevant team members.
  • Foster positive relationships with care staff, ensuring they feel supported, informed, and connected to the organisation.
  • Mentor and coach team members, providing practical strategies to manage client relationships and service delivery.
  • Deliver on-the-job training and guidance to maintain high service quality and staff development.
  • Maintain ongoing communication with coordinators and ensure consistent, client-focused service delivery.
Key Responsibilities:
  • Leadership and Management
  • Communication and Collaboration
  • Policy and Procedure Compliance
  • Team Development and Coaching
  • Service Delivery and Quality Assurance
Requirements:
  • 3+ years industry experience
  • Tertiary qualifications in the industry (minimum Certificate III in Community Services)
  • Demonstrated experience in managing diverse and/or decentralised teams
  • Knowledge of the aged and community care industry and relevant programs and delivery models
  • Understanding of continuous quality improvement
  • Experience in performance management
  • Excellent written and verbal communication skills
  • Experience or knowledge of service delivery within a culturally diverse community
  • Problem-solving skills and ability to function in a rapidly changing environment
  • Understanding of Industrial Relations regulations
Benefits:
  • Meaningful Work – Make a real difference in the lives of people we serve.
  • Culturally Inclusive Environment – Respect and celebrate cultural diversity.
  • Professional Development – Ongoing training, mentoring, and career growth opportunities.
  • Company Vehicle – Visit client homes; vehicle may be taken home where applicable.
  • Supportive Team Culture – Collaborative and respectful work environment with strong leadership support.
  • Job Stability – Backed by a well-established community services organisation.
About You:

You are a self-motivated professional with the ability to inspire and lead others, skilled in building professional relationships, highly organised, and detail-oriented. You bring a positive, can-do attitude and a strong passion for delivering high-quality results within the community services industry.

What We Offer:

A competitive salary package, opportunities for professional development, and a supportive team culture make this an ideal role for someone looking to make a real difference in their community.

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