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Retail Operations Manager

1 month ago

Melbourne, Victoria, Australia Kathmandu Full time

Retail Operations Manager - Doncaster

Kathmandu is a leading global outdoor lifestyle brand, passionate about improving the wellbeing of the world through the great outdoors.

As a Retail Operations Manager at our Doncaster store, you will be responsible for supporting the Store Manager in the efficient running of the store. You must have availability to work a set roster including Sundays and late night trade on Thursdays.

  • Support the Store Manager to operate an effective and profitable store.
  • Assist the Store Manager to develop and foster a customer-focused culture through sales, service, and compliance initiatives.
  • Inspire and lead a diverse team of passionate individuals to reach set KPIs and sales targets.
  • Support the Store Manager in training, mentoring, and coaching Team Members to work towards goals and succession planning.

You will have established experience in a customer-focused role as either a supervisor or assistant manager, preferably in a retail environment. You will have exceptional people and communication skills, with the ability to motivate and rally a team to build sales while supporting a culture of openness, courage, and joyfulness.

We estimate the salary for this role to be around $70,000 - $90,000 per annum, depending on experience.

About the Role:

This role is full-time and comes with great benefits, including paid parental leave, bonus, and clothing allowance. You will have the opportunity to work with a passionate team and contribute to the success of a leading outdoor lifestyle brand.

What We're Looking For:

We are looking for someone with a proven ability to lead, motivate, and build sales and service through exceptional people management. You should have a genuine passion for our products and what we stand for as a business.