Financial Services Coordinator

The ideal candidate will possess a solid foundation in accounting and administration, coupled with the ability to multitask and prioritize tasks effectively.

• Coordinate direct patient care staff to provide coverage for outpatient dialysis treatments in contracted hospitals/facilities, ensuring efficient patient scheduling and staff utilization.
• Ensure all outpatient treatments are performed according to established policies and procedures, and comply with all applicable regulatory requirements; ensure accurate documentation of information related to patient treatment(s).
• Provide day-to-day guidance, support, and direction to outpatient care staff. Collaborate with Clinical Manager and Director of Operations by providing informal feedback on an ongoing basis and formal feedback input for the annual performance evaluation if applicable. Collaborate with Clinical Management regarding department staffing and appropriate hiring, firing, and disciplinary actions.
• Ensure provision of dialysis-related services such as Continuous Renal Replacement Therapy (CRRT), hemoperfusion, peritoneal dialysis, and plasmapheresis as contracted.
• Acquire information on the latest developments of dialysis techniques by participating in scheduled in-service classes.
• Collaborate in the development, implementation, and maintenance of a Quality Assessment and Improvement (QAI) Program to ensure quality patient care and compliance with Joint Commission requirements. Maintain documentation of all activities. Inform Director Operations/Area Manager/Clinical Manager of progress made in aspects of Outpatient Care Program.
• Participate in QAI meetings on a monthly and quarterly basis to assure proper reporting of outpatient QAI activities.
• Collaborate with Clinical Manager by conducting and documenting Outpatient staff meetings on a regular basis if appropriate.
• Ensure proper orientation and training program for all Outpatient staff. Ensure continuing in-service is provided to all clinical and technical staff. Maintain documentation of all training.
• Assess daily patient care needs and communicate concerns to attending physician. Implement changes in patient care/treatment as directed.
• Perform outpatient treatments according to Direct Patient Care Staffing Ratio and oversee all dialysis-related medical and emergency functions.
• Communicate with physician and other healthcare team members to interpret, adjust, and complete patient care plans.
• Monitor patients' condition with regards to problems and potential complications associated with dialysis.
• Administer medications to patients per physician orders.
• Act as subject matter expert and resource for staff members.
• Technical: Coordinate with technical staff to ensure preventative maintenance program for routine machine maintenance to ensure timely repair of disabled machines; coordinate infection control measures, routine water culturing, water testing, logging of results, transportation of equipment and supplies, and communicate technical information to staff.
• Ensure efficient utilization of supplies and equipment.
• Operate dialysis-related and emergency equipment safely and efficiently when necessary.
• Administration: Serve as liaison between Clinical Manager and Director of Operations and staff of each facility; collaborate with DO/AM and Market Development Group to enhance outpatient programs.
• Oversee business office activities inclusive of treatment billing, payroll, and purchase orders.
• Ensure acute treatment logs are sent to hospital/facility business office and RRI Billing Group in a timely manner.
• Submit required monthly reports to DO/AM Acute Care Manager or Clinical Manager on a timely basis.
• Communicate between facility and RRI personnel.
• Practice cost containment strategies in all areas including medical supply inventory and personnel.