
Office Administrator Job Description
1 day ago
CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.
About the Role
This opportunity as Branch Administrator will have you working between being a first point of contact for visitors and clients coming into the branch, directing phone inquiries to the most appropriate CSE contact and general administration supporting the Sales and Operations team to create efficiencies in the office.
As first point of contact, you will meet and greet customers as they visit, ensuring a welcoming first impression, work with incoming calls to problem solve or direct their call to the most relevant point of contact in a friendly and consistent manner with administrative duties including:
- Processing customer purchase orders.
- Processing sales - credit card transactions
- Liaising with customers and generating quotations
- Filing
- Adhoc administration duties – including ordering office supplies
- Service administration, organising stock transfers, assisting with customer bookings
- Positive team orientated attitude, with a willingness to help others
- Excellent customer service skills, both face to face and over the phone
- Intermediate MS office skills, (Outlook, Word, Excel).
- Ideally 2-3 years in an office like environment, either in reception/administration or customer service.
- Current drivers licence Cert 3 in Business Administration or experience with Service Based Accounting software - highly desirable.
We can offer you an excellent opportunity to grow your career, with stability and personal development options you will become familiar with all aspects of the business and be encouraged to develop from the team and management.
At CSE we are committed to creating a supportive and inclusive work environment where all employees can thrive, which are reflected in our values.
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