Payment Integration Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeIntegration Full time $100,000 - $105,000

Job Title:

">Integration Expert

This is an excellent opportunity for a technically skilled professional in the payments industry, looking to gain experience in customer-facing functions and take on responsibilities related to software integration.

  • Supporting external partners with utilizing our APIs and other integration solutions.
  • Undertaking partner briefings, designing, rolling out, and supporting integration solutions, working with various external partners and internal IT teams.
  • Being the first point of contact for external partners and being responsible for resolving their queries directly and/or with the assistance of other internal team members.
  • Assisting with partner onboarding – covering plans, setup, testing, and payment options configuration.
  • Supporting external partners and internal teams on product usage, system configuration, functionality options or challenges.
  • Being an advocate for integration partners and putting forward new and advanced product enhancements.
  • Conducting and assisting partners with UAT on products and enhancements.
  • Developing relationships with integration and other partners.

Required Skills and Qualifications:

  • Minimum 2 years Payments experience.
  • Strong logical and technical mindset.
  • Understanding of API and other integration models.
  • Good technical, product, customer success, support or similar experience required.
  • Desire to work in an agile team with an eagerness to learn and pitch in across multiple tasks.
  • Strong understanding of technology with the ability to assist in the creation and communication of solutions with internal and external stakeholders.
  • The ability to run with initiatives.
  • Operational and partner account management/relationship skills.
  • Exceptional solution and problem-solving abilities and experience.
  • Experience undertaking user acceptance testing, client implementations or in operational areas.
  • Proven experience working with various stakeholders to achieve success.

Benefits:

  • Opportunity to work in a fast-paced environment with a focus on customer satisfaction.
  • Chance to develop strong relationships with external partners and internal teams.
  • Potential for career growth and development in the payments industry.

Others:

Strong interpersonal skills, verbal and written communication skills. Abilities in identifying and communicating concepts and solutions between business and technical teams.

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