Client Relationship Coordinator

2 weeks ago

Canberra, ACT, Australia beBeeCommunication Full time $71,040 - $89,416
Our organization’s Communications and Contact Centre section plays a vital role in supporting our agency’s objectives by providing specialist communications guidance, services, engagement and education, and efficiently managing internal and external communication channels. We are seeking administrators to manage all internal and external communication, provide support, advice, and deliver effective strategies, tools, and products to engage clients, stakeholders, staff, and the public.Responsibilities:
  • Provide clients with initial information and advice on relevant legislation and policy frameworks.
  • Understand and draft replies to straightforward enquiries, analyze basic data, and prepare associated reports.
  • Offer advice and education to clients and internal stakeholders in line with legislation and policy.
  • Be accountable for completing allocated tasks.
  • Have responsibility for planning own work goals and priorities.
Essential Skills and Qualifications:
  • Strong written and oral communication skills, with the ability to tailor communication style to suit target audiences.
  • Ability to work flexibly in a dynamic environment.
  • Effective time management skills, including the ability to handle short timeframes and periods of high demand.

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