Apprenticeship Mentor and Support Professional

4 weeks ago


Perth, Western Australia Chamber Of Commerce And Industry Of WA Full time

About the Opportunity

Chamber of Commerce and Industry WA (CCIWA) is seeking experienced professionals to join their team as a Mentor Support Officer. This full-time, permanent opportunity offers salary packaging and a chance to make a difference in the lives of apprentices and trainees.

In this rewarding role, you will provide vital mentoring and support services to clients, with a focus on First Nations apprentices and their employers. Your primary objective will be to facilitate apprenticeship completions by addressing industry, workplace, and personal issues.

The ideal candidate will have a minimum of 12 months relevant experience working with young people or proven relevant experience. They must be able to provide apprentices with sound guidance and excellent customer service skills. A National Police Clearance and Working with Children Check are also essential.

Key Responsibilities:

  • Conduct risk assessments with clients to identify potential barriers to completion.
  • Deliver in-person, phone, and online mentoring support to clients.
  • Develop and maintain Tailored Support Plans (TSPs).
  • Ensure accurate and timely maintenance of databases and TSPs.
  • Deliver information sessions at school and community events to promote apprenticeships.
  • Host networking events for First Nations apprentices.

Benefits: This position offers a range of benefits, including salary packaging, flexible working arrangements, paid parental leave, and access to free and confidential counselling. CCIWA is an inclusive employer and welcomes applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+, and people from culturally diverse backgrounds.

How to Apply: To apply, please submit a cover letter and current CV. Salary is estimated around $80,000 - $100,000 per annum, depending on qualifications and experience.



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