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Senior Portfolio Optimisation Manager

2 months ago


Sydney, New South Wales, Australia ING Bank N.V. Full time
About the Role

We are seeking a highly skilled Senior Pricing Manager to lead portfolio optimisation for our mortgage business. As a key member of our team, you will be responsible for analysing key performance drivers across the mortgage value chain, optimising the balance sheet, and developing pricing strategies to reduce attrition and extend customer tenure.

Key Responsibilities
  • Conduct in-depth analysis of the portfolio to identify key factors driving performance across the entire mortgage value chain.
  • Optimise the balance sheet by focusing on ideal composition, effective expense management, and improving margins and ROE.
  • Reduce portfolio attrition by creating pricing strategies that extend customer tenure and minimise churn, ensuring an optimal balance between retained value and retention costs.
  • Accurately forecast and manage both short and long-term revenue and portfolio growth within the mortgage business.
  • Analyse key portfolio trends to proactively recommend solutions in response to evolving dynamics.
  • Enhance portfolio pricing through advanced lifecycle modelling using a multistate approach.
  • Provide strategic advice on customer segmentation, acquisition strategies, pricing, and more.
  • Build capabilities to integrate cost-to-serve analysis into decision-making processes.
  • Manage regular pricing activities, including preparing pricing papers for executive management, monitoring portfolio performance, and developing business cases.
Requirements
  • Degree-qualified in numerical fields (e.g., Actuarial Studies, Statistics, Mathematics, Finance).
  • 8+ years of experience in portfolio management or consulting background.
  • Exceptional analytical background with actuarial qualifications (FIAA) as a plus.
  • Proficient in data manipulation and coding (Python, SAS, SQL).
  • Self-starter with problem-solving mindset.
  • Exceptional communication and influencing skills, including executive and board-level presentations.
  • Deep understanding of retail banking products, profitability levers, and financial performance drivers.
  • Experience in strategy articulation and setting strategic direction.
  • Advanced Excel skills and proficiency in Microsoft Office tools.
  • Expertise in financial modelling, data analysis, business case development, and market analysis.
  • Exceptional Power Point, data visualisation, and presentation skills.
  • Ability to critically review business cases and product proposals.
  • Excellent market and competitor analysis skills.
  • Capable of working effectively in both team and autonomous environments.
  • Ability to work quickly and follow through to completion.
  • Ability to speak with senior stakeholders and influence at all levels.
About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.

We've built a culture that's fun, friendly and supportive – it's the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen.

We're here to help you get ahead.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.