Chief Literary Curator

1 week ago

Brisbane, Queensland, Australia beBeeBookshop Full time $65,000 - $85,000

Job Title: Bookshop Manager

Ambitious and experienced leaders are sought after to manage a bookshop, overseeing daily operations and creating a welcoming environment for customers.

Key Responsibilities:

- Ensure exceptional customer service and a positive shopping experience.
- Manage staff recruitment, training, and development, focusing on building a diverse and inclusive team.
- Support individuals facing barriers to employment through mentorship and skill development, fostering a supportive work environment.
- Maintain inventory management, including book orders and merchandising, to create an engaging store atmosphere.
- Develop and implement policies and procedures to enhance operational efficiency and customer engagement.
- Handle customer inquiries, feedback, and complaints with professionalism and empathy.
- Organise community events, workshops, and promotions to drive engagement and support the mission of empowering individuals.

Required Skills and Qualifications:

- Previous experience in bookshop management or a similar retail role is required.
- Strong customer service and interpersonal skills.
- Proven ability to lead and manage a diverse team effectively.
- Experience working with individuals facing barriers to employment is highly desirable.
- Excellent organisational and administrative skills.
- Passion for literature and a commitment to making a positive impact in the community.

Benefits:

- Employee discount
- Day shift availability

Other Information:

- Schedule: Flexible hours available.
- Application Question(s): Management experience of 2 years (required)

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