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Exceptional Guest Experience Specialist
3 weeks ago
Job Opportunity:
">- We are seeking a dedicated and enthusiastic Customer Service Officer to join our team. As a key member of our service delivery team, you will play a crucial role in ensuring our guests have an exceptional experience.
About the Role:
">This is a full-time position that requires working weekends and public holidays. You will be responsible for delivering exceptional service to our rental guests by guiding them through the vehicle handover and return.
">Key Responsibilities:
">- Deliver exceptional service to our rental guests
- Complete rental contracts
- Sell ancillary products
- Conduct vehicle demonstrations
Required Skills and Qualifications:
">- Customer service or sales experience
- Valid open manual driver's license
- Positive attitude and ability to handle challenges with ease
- Time management skills and ability to work in a fast-paced environment
- Proficiency in using technology and apps
What We Offer:
">- Ongoing training and support provided
- Uniforms included
- Attractive commission structure for ancillary sales
We're Looking for Someone Who:
">- Loves a good road trip
- Is great with people and has excellent communication skills
- Can manage conflict and negotiate effectively
- Believes teamwork is essential
How to Apply:
">We aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. All applicants must have the right to work in Australia.
