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Luxury Retail Team Lead

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Sydney, New South Wales, Australia beBeeLeadership Full time $85,000 - $100,000

Job Summary:

This role offers an exceptional opportunity to lead a high-performing team in a luxury retail environment.

About the Opportunity:

  • Demonstrate strong leadership by setting a positive example and driving motivation among your team members.

  • Manage all functions of the boutique effectively, including operations, compliance, reporting, and training.

  • Provide world-class, personalized service and support the team in building long-term client relationships.

  • Lead from the front to drive sales and exceed targets while supporting your team in achieving theirs.

  • Develop a loyal client base and coach your team on how to effectively do this.

  • Represent the brand with sophistication and professionalism, coaching your team to do the same.

  • Ensure excellent standards are upheld through visual merchandising, standards, and the client in-store journey.

Key Requirements:

  • Leadership Experience: 5+ years of retail management experience leading a team of 5+, with a proven track record of success in a store management role, ideally in jewellery.

  • Broad Business Acumen: Strong analytical skills and a strategic mindset.

  • Sales Driven: Proven ability to drive sales and exceed targets in a luxury jewellery environment, with a deep understanding of client needs.

  • Exceptional Interpersonal Skills: Ability to create memorable, personalized experiences for clients.

  • Presentation and Professionalism: Impeccable grooming and presentation to uphold the brand's luxury standards.

  • Languages: Fluent in English (written and spoken).

  • Availability: Flexible to work retail hours, including weekends and public holidays.

  • Cultural Fit: Motivated by building highly effective teams and passionate about fine jewellery.

What We Offer:

A competitive salary paired with an exceptionally generous incentive structure. Exclusive staff discounts across our exquisite fine jewellery collections.

We're driven by the desire to make a lasting impact. Through social and ethical initiatives, we uplift communities, honour our heritage, and support future generations - creating beauty with meaning.