Beverage Service Manager

6 days ago

Sydney, New South Wales, Australia beBeeResponsibilities Full time $35,885 - $57,186

Job Title: Beverage Service Manager

Job Overview:

We are seeking a skilled Beverage Service Manager to oversee the beverage service and ensure a high-quality, efficient experience for our guests. The ideal candidate will have excellent leadership, interpersonal, and communication skills, as well as a passion for delivering exceptional levels of guest service.

Key Responsibilities:

  • Maintain an effective beverage service with an emphasis on high-quality, efficient service.
  • Check that guest service standards are set, implemented, and monitored, and continuously evaluated.
  • Set up the outlet in accordance with pre-determined standards of the operation.
  • Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages.
  • Conduct staff training sessions accordingly.
  • Demonstrate a perfect knowledge of all beverages served in the outlet, how beverages are prepared (to recipe) and presented.
  • Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understood and applied.
  • Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures.
  • Complete all necessary administration in accordance with Company procedures relating to all staff members.

Requirements:

  • A warm personality, attentive and smartly presentable.
  • An ability to listen and respond to demanding guest needs.
  • Excellent leadership, interpersonal, and communication skills.
  • Accountable and resilient.
  • Committed to delivering high levels of customer service.
  • Ability to work under pressure.
  • Flexibility to respond to a range of different work situations.

What We Offer:

  • Laundered uniform provided.
  • Discounted travel nights per year for you, your friends or family to enjoy at any of our hotels located worldwide.
  • Food & Beverage discounts so you don't just stay when you travel but also enjoy dining experiences.
  • Amazing award & recognition programs.
  • Opportunities to participate in ESG activities.
  • Flexibility so you can thrive and make space for what matters most.

Benefits Package:

  • Competitive hourly rate.
  • Discounted travel opportunities.
  • Food & Beverage discounts.
  • Recognition programs.
  • ESG opportunities.

 

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