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Academic Support Specialist
3 weeks ago
We are seeking a highly skilled professional to join our team as an Academic Support Specialist. In this role, you will provide essential support to students, helping them navigate academic and personal challenges. You will offer guidance on topics including financial assistance, accommodation, and disability support, empowering students to achieve their academic and personal goals.
About the Role- You will be responsible for providing direct support to international students and students with disabilities through one-on-one appointments, presentations, and specialized programs, focusing on access, inclusion, and transition to living and studying in Australia.
- You will deliver strategies to support students with permanent or temporary disabilities, including illness and injury, throughout their studies; provide expert advice to staff on requirements for students with disabilities and formulate strategies to address these needs within the University environment.
- You will prepare and update essential information materials, including print and web-based resources; provide crucial assistance during student crisis situations and manage administrative duties such as case management, record keeping, and report writing.
- You will proactively engage with academic and administrative staff to raise awareness of student issues, contribute to the effective operation of student support teams, and participate in the regular evaluation of programs to ensure continuous service improvement.
- Direct Student Support: Provide individualized support to students with diverse needs, ensuring they have equal access to educational opportunities.
- Disability Support: Develop and implement strategies to accommodate students with disabilities, promoting inclusivity and accessibility in all aspects of university life.
- Crisis Intervention: Respond to student crises, providing timely and appropriate support to help students overcome challenges and achieve their academic goals.
- Program Development: Design and deliver programs that promote student success, well-being, and engagement, working closely with academic and administrative staff to identify areas of need.
To be successful in this role, you will require:
- A degree in a relevant field (e.g., Social Work, Sociology, Behavioural Science, or Psychology) and at least one year of subsequent work experience, or an equivalent combination of education and training.
- Demonstrated strong organizational skills, including planning, scheduling, and prioritization for managing multiple events.
- Excellent communication and negotiation skills, with the ability to exercise critical judgment and provide relevant advice to staff at all levels.
- Proven ability to understand human relations and behaviour, assist students with their concerns, and work effectively with people from diverse backgrounds, including non-English speaking backgrounds or those with disabilities.
- Strong skills for working effectively in an electronic environment and delivering online information.
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.
- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
- Cheap parking, On campus childcare and Salary packaging options.
We are a dynamic and inclusive organization committed to supporting the academic and personal success of our students. We offer a range of benefits and opportunities for professional growth and development, including access to cutting-edge technology, innovative learning environments, and a collaborative and supportive team culture.
