Product Specialist

7 days ago

Sydney, New South Wales, Australia WiseTech Global Full time
Product Specialist - Container Freight Station

At WiseTech Global, we're revolutionizing the logistics industry with our cutting-edge software solutions. As a Product Specialist in our Container Freight Station (CFS) team, you'll play a crucial role in addressing complex industry challenges.

Your Responsibilities:
  • Investigate and devise solutions for intricate CFS warehouse issues
  • Provide exceptional customer service through 2nd line incident management and support
  • Draft high-quality business requirements for new features and functionalities
  • Assess existing functionalities, recommending areas for improvement
  • Document supporting content and release notes
  • Analyse and document processes
  • Identify and evaluate inefficiencies, suggesting optimal business practices and system functionality/behaviour
  • Troubleshoot problems in a timely manner and solve for root cause
  • Conduct product development reviews (UAT/QA) for software fixes and new features
  • Collaborate with customers and development throughout the lifecycle of new features
About You:

You'll be a specialist in CFS software development, with a strong understanding of factors that drive efficiency and productivity gains within the operation. You should have experience and exposure to freight forwarding, customs control, landside transport, and an overall understanding of how the end-to-end supply chain operates.

You'll have experience working in any of the following regions - China, APAC/Oceania, Americas, or the European Union.

You're a clear communicator and attentive listener, adept at uncovering the root cause of problems. You thrive in challenging situations, appreciate the dynamics of a flexible, flat-structured work environment, and possess the ability to delve beyond surface-level issues.

You're a self-starter, able to self-manage assigned tasks. You'll need to upskill to meet a variety of topic areas related to warehousing, and be involved in cross-team work related to international forwarding and customs control concepts.

Your Qualifications:
  • Extensive experience in container freight station related logistics/supply chain areas
  • Experience using our flagship product, CargoWise is valuable
  • A strong understanding of the customs control process on cargo, and international freight forwarding, are skills that are highly desirable
  • Experience and understanding with landside transport movements also desirable
  • Strong communication and collaboration skills
  • Demonstrated self-driven learning and self-development are critical to success in this role
  • Background is software development and integration is advantageous
  • Experience investigating problems within CFS Warehouses and solving with an IT solution

  • Product Specialist

    3 days ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    About the RoleWe are seeking a highly skilled Product Specialist to join our team at WiseTech Global. As a Product Specialist, you will play a critical role in driving the success of our sales CRM product by working closely with our customers, UX designers, and development teams to identify and prioritize product requirements.Key ResponsibilitiesEvaluate...

  • Product Specialist

    1 week ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    {"title": "Product Specialist", "content": "About the RoleAt WiseTech Global, we're seeking a skilled Product Specialist to join our team. As a Product Specialist, you'll play a critical role in driving the success of our sales CRM product by working closely with customers, UX designers, and development teams to identify and solve complex issues.Key...

  • Product Specialist

    3 days ago

    Sydney, New South Wales, Australia Vero Insurance Full time

    Product Specialist Job DescriptionAt Vero Insurance, we are seeking a highly skilled Product Specialist to join our team. As a Product Specialist, you will play a critical role in identifying and assessing product solutions to improve coverage, utilizing a strong understanding of customer needs.Key Responsibilities:Analyse and address any Product enhancement...

  • Product Specialist

    1 week ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    About the RoleAt WiseTech Global, we're shaping the future of global logistics with our cutting-edge software solutions. As a Product Specialist, you'll be at the forefront of this innovation, working closely with our customers to identify and solve complex challenges.Key ResponsibilitiesEvaluate user needs and pain points to identify opportunities for...

  • Production Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Evolvescientific Full time

    About the RoleWe are seeking a highly skilled and motivated Production Specialist to join our team at Evolvescientific. As a key member of our production team, you will be responsible for ensuring the smooth operation of our manufacturing processes and assisting the operational team with sample analysis and reporting of products.Key ResponsibilitiesOperate...

  • Product Specialist

    3 days ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    At WiseTech Global, we're shaping the future of global logistics with our cutting-edge software solutions. As a Product Specialist, you'll be at the forefront of this innovation, working closely with our customers to identify and solve complex challenges.The ideal candidate will have a deep understanding of sales CRM systems and experience working with...

  • Product Specialist

    1 day ago

    Sydney, New South Wales, Australia Vero Insurance Full time

    Product Specialist Job DescriptionAs a Product Specialist at Vero Insurance, you will play a crucial role in developing and maintaining our commercial insurance products. Your expertise will be essential in identifying and assessing product solutions to improve coverage, utilising a strong understanding of customer needs.Key Responsibilities:Analyse and...

  • Production Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Evolvescientific Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Production Specialist to join our team at Evolvescientific. As a key member of our production team, you will be responsible for ensuring the smooth operation of our manufacturing processes.Key ResponsibilitiesOperate Technical Machinery: Safely and efficiently operate various technical...

  • Product Specialist

    3 days ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    At WiseTech Global, we're shaping the future of global logistics with our cutting-edge software solutions. As a Product Specialist, you'll be at the forefront of this revolution, working closely with our customers to identify and solve complex challenges.The ideal candidate will have a deep understanding of sales CRM systems and experience working with...

  • Product Specialist Associate

    6 days ago

    Sydney, New South Wales, Australia Device Technologies Australia Pty Ltd Full time

    About UsDevice Technologies Australia Pty Ltd has been a leading provider of medical solutions since 1992. Our commitment to quality, service, and support has earned us a reputation as a trusted partner for hospitals and healthcare professionals.Job OpportunityWe are seeking an Associate Product Specialist to join our da Vinci Surgery Robotics Team in New...

  • Product Specialist

    1 week ago

    Sydney, New South Wales, Australia Wisetech Global Limited Full time

    About the RoleWe are seeking a skilled Product Specialist to join our team at WiseTech Global Limited. As a Product Specialist, you will play a critical role in driving the success of our sales CRM product by working closely with customers, UX designers, and development teams to identify and solve complex issues.Key ResponsibilitiesEvaluate user needs and...

  • Product Specialist Associate

    1 week ago

    Sydney, New South Wales, Australia Device Technologies Australia Pty Ltd Full time

    About UsDevice Technologies Australia Pty Ltd has been a leading provider of medical solutions since 1992. Our commitment to improving patients' lives through technology and services has earned us a reputation for quality, dedicated service, and ongoing support.Our CultureWe empower our people to achieve their goals, aligning with wider business objectives....

  • Product Specialist

    3 days ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    About the RoleWe are seeking a highly skilled Product Specialist to join our team at WiseTech Global. As a Product Specialist, you will play a critical role in driving the success of our sales CRM product by working closely with customers, UX designers, and development teams to identify and solve complex problems.Key ResponsibilitiesEvaluate User Needs:...

  • Product Specialist

    1 day ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    About the RoleWe are seeking a highly skilled Product Specialist to join our team at WiseTech Global. As a Product Specialist, you will play a critical role in driving the success of our sales CRM product by working closely with customers, UX designers, and development teams to identify and prioritize product requirements.Key ResponsibilitiesEvaluate User...

  • Product Specialist Associate

    3 days ago

    Sydney, New South Wales, Australia Device Technologies Australia Pty Ltd Full time

    About UsDevice Technologies Australia Pty Ltd has been a leading provider of medical solutions to hospitals and healthcare professionals since 1992. Our commitment to quality, dedicated service, and ongoing support has earned us a reputation for excellence in the industry.Our CultureWe believe in empowering our people to achieve their goals and align with...

  • Product Specialist Associate

    3 days ago

    Sydney, New South Wales, Australia Device Technologies Australia Pty Ltd Full time

    About UsDevice Technologies Australia Pty Ltd has been a leading provider of medical solutions to hospitals and healthcare professionals since 1992. Our commitment to quality, dedicated service, and ongoing support has earned us a reputation for excellence in the industry.Our CultureWe believe in empowering our people to achieve their goals and align with...

  • Product Development Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Wisetech Global Limited Full time

    About Wisetech Global LimitedWe are a leading technology company revolutionizing the logistics industry through innovative solutions.Job Title: Technical Product SpecialistWe are seeking a highly skilled Technical Product Specialist to join our team. As a Technical Product Specialist, you will play a critical role in defining product requirements,...

  • Production Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Icon Group Full time

    Job SummaryWe are seeking a skilled and detail-oriented Production Specialist to join our team at Icon Group. As a Pharmaceutical Technician, you will play a critical role in our compounding process, ensuring the highest quality products for our customers.Key ResponsibilitiesReceive and process orders for customized pharmaceutical productsMix and prepare...

  • Product Development Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Wisetech Global Limited Full time

    About Wisetech Global LimitedWe are a leading technology company revolutionizing the logistics industry through innovative solutions.Job DescriptionJob Title: Technical Product SpecialistJob Summary:We are seeking a highly skilled Technical Product Specialist to join our team. As a Technical Product Specialist, you will be responsible for defining product...

  • Event Production Specialist

    1 week ago

    Sydney, New South Wales, Australia Apex Event Recruitment Full time

    {"title": "Event Production Specialist", "content": "Event Production SpecialistApex Event Recruitment is seeking an experienced Event Production Specialist to join their team in Sydney. As a key member of the production team, you will be responsible for the successful delivery of events and activations.Key Responsibilities:Refine and support the production...