
Patient Journey Coordinator
1 week ago
Our team plays a key role in ensuring seamless patient journeys. This opportunity will see you responsible for duties including patient scheduling, pre-admission and admission of patients across hospitals.
You will serve as the first point of contact for doctors, patients and their families, striving to deliver exceptional customer service experiences.
Responsibilities include handling appointments, phone enquiries, billing, records keeping and other administrative duties while supporting medical teams with efficiency.
Key Skills and Qualifications
- Prior administrative experience is essential
- Intermediate-advanced Microsoft Office skills with ability to maintain data entry accuracy are required
- Previous experience in healthcare is desirable
- Ability to work effectively in teams and independently as required
- Exceptional communication skills both verbally and written are necessary
- Ability to engage with stakeholders at all levels and work under pressure are critical
Benefits
- Professional Advancement: Recognition, Rewards, Professional Development, Employee Referral Programs
- Discounts: Access great deals at retailers, hospital, allied health & pharmacy discounts
- Health and Wellbeing: Flexible work opportunities, Flexible Leave Program, Employee Assistance Program offering access to confidential counselling, coaching and support 24/7
- Leisure/Social/Financial: Discounts for leisure travel, salary sacrifice opportunities
About us
Hunters Hill Private Hospital and Castlecrag Private Hospital offer high-quality services to the community.
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