Retail Operations Coordinator, Energy Market Specialist
4 weeks ago
We are seeking a highly motivated and detail-oriented Commercial Operations Intern to support our growing team in the retail electricity operations sector in Australia. This internship will provide invaluable insights into the energy industry, particularly in the realm of retail electricity operations.
About the RoleYou will work closely with multiple departments, including Engineering, Customer Support, Compliance, Finance, and external stakeholders, to help optimise processes and drive efficiency across our operations. Your key responsibilities will include:
- Assisting in the day-to-day operations of both business-to-business (B2B) and business-to-consumer (B2C) retail activities, focusing on customer account management, data accuracy, and service order execution.
- Supporting projects related to customer account data, service orders, and operational improvements, helping track progress and ensuring tasks are completed in a timely manner while gaining exposure to project management best practices.
- Collaborating with cross-functional teams such as Engineering, Compliance, Finance, and Customer Support to develop and implement processes that enhance operational efficiency within the retail business unit.
- Reviewing and maintaining existing standard operating procedures by identifying potential areas for improvement and contributing ideas for process enhancements under the guidance of senior team members.
To be successful in this role, you will require:
- A Bachelor's degree in a relevant field, such as Business, Engineering, Computer Science, or a related discipline.
- A minimum of 1 year of experience in an operational role, preferably within the technology or energy sector.
- A strong ability to build and maintain positive, cooperative working relationships across multiple functions and teams.
- A self-driven, goal-oriented individual with a proactive attitude, capable of following instructions while challenging the status quo to drive innovation.
- Exceptional attention to detail, with a commitment to accuracy in data management and documentation.
- Technological proficiency in Microsoft Office applications, particularly Excel. Experience with data analysis (i.e., SQL) or process improvement tools is a plus.
- Ability to thrive in a fast-paced, dynamic environment with strong organisational skills to manage multiple priorities and deadlines effectively.
- Fluent in English, with excellent written and verbal communication skills.
As a valued member of our team, you can expect:
- A competitive salary of $65,000 - $75,000 per annum, depending on your location and experience.
- The opportunity to work with a leading company in the renewable energy sector.
- A supportive and collaborative work environment.
- Ongoing training and development opportunities.
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