Customer Service and Sales Consultant

5 days ago

Milsons Point, New South Wales, Australia Telstra Full time
Job Title Overview

We are seeking a skilled Customer Service and Sales Consultant to join our team in Perth and Surrounds. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.

About the Role

This is an exciting opportunity for a customer-focused individual who is passionate about providing outstanding service and support to our customers. You will work closely with our customers to understand their needs and provide tailored solutions that meet their requirements.

Key Responsibilities
  • Deliver Exceptional Customer Service: Provide quality service to all customers, ensuring they have a positive experience with our brand.
  • Maximize Sales: Offer the latest product and service information to our customers, helping them make informed purchasing decisions.
  • Achieve Sales Targets: Work towards meeting and exceeding sales targets, contributing to the growth and success of our business.
Requirements and Qualifications
  • Customer-Facing Experience: Possess proven experience in a customer-facing role, with a strong focus on delivering excellent customer experiences.
  • Effective Communication Skills: Have effective communication skills, both written and verbal, to ensure seamless interactions with customers.
  • Problem-Solving Ability: Demonstrate the ability to solve complex problems, finding creative solutions that meet customer needs.
Benefits
  • Flexible Working Arrangements: Enjoy a range of flexible working arrangements, allowing you to balance your work and personal life.
  • Ongoing Training and Development: Access ongoing training and development opportunities, helping you grow and succeed in your career.
  • In-Store Mentorship: Receive dedicated mentorship and support from experienced colleagues, ensuring you feel supported and confident in your role.
Why Choose Us?

At Telstra, we are committed to building a diverse and inclusive workforce, where everyone can thrive. We offer a dynamic and supportive work environment, where you can develop your skills and achieve your career goals.

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