Current jobs related to Call Centre Development Lead - Toowong, Queensland - Compare the Market
-
Call Centre Development Lead
4 weeks ago
Toowong, Queensland, Australia Compare the Market Full timeAbout the RoleWe are seeking a Call Centre Development Lead to join our team at Compare the Market. As a key member of our leadership team, you will be responsible for shaping the future of our leaders, focusing on Team Leaders and Sales Coaches within our health insurance sales call centre.Your goal will be to elevate leadership capabilities, enhance...
-
Call Centre Development Lead
3 weeks ago
Toowong, Queensland, Australia Compare the Market Full timeAbout UsAt Compare the Market, we're on a mission to make a difference in the lives of Australians by simplifying the process of making sound financial decisions. We're a high-growth FinTech company on a transformational journey, and we're looking for a Call Centre Development Lead to help us achieve our goals.The Role:We're seeking a skilled leader to shape...
-
Call Centre Development Lead
4 weeks ago
Toowong, Queensland, Australia Compare the Market Full timeAbout UsCompare the Market is a dynamic FinTech company on a transformational journey, focused on delivering exceptional customer experiences in Australia and beyond.The RoleWe are seeking a Call Centre Development Lead to drive leadership development and success in a fast-paced environment. As a critical part of our leadership development strategy, you will...
-
Call Centre Development Lead
3 weeks ago
Toowong, Queensland, Australia Compare the Market Full timeAbout UsAt Compare the Market, we're on a mission to simplify the process of making sound financial decisions for Australians. We're a high-growth FinTech company with a passion for delivering exceptional customer experiences.About the RoleWe're seeking a skilled Call Centre Development Lead to join our leadership team. As a key member of our team, you'll be...
-
Call Centre Development Lead
3 weeks ago
Toowong, Queensland, Australia Compare the Market Full timeAbout UsAt Compare the Market, we're on a mission to make a difference in the lives of Australians by simplifying the process of making sound financial decisions. We're a high-growth FinTech company that's passionate about delivering exceptional customer experiences.About the RoleWe're seeking a Call Centre Development Lead to join our leadership team and...
-
Call Centre Leadership Development Manager
3 weeks ago
Toowong, Queensland, Australia Compare the Market Full timeAbout the Role:We are seeking a skilled Call Centre Development Lead to join our team at Compare the Market. This is an exciting opportunity to shape the future of our leaders, focusing on Team Leaders and Sales Coaches within our health insurance sales call centre.Your key responsibilities will include:Developing and implementing leadership programs for...
-
Call Centre Development Lead
3 weeks ago
Toowong, Queensland, Australia Compare the Market Full timeAbout UsAt Compare the Market, we're on a mission to make a difference in the lives of Australians by simplifying the process of making sound financial decisions. We're a high-growth FinTech company that's transforming the way people compare and purchase home loans, energy, insurance, and health comparison services.We're looking for a Call Centre Development...
-
Senior Java Developer Team Lead
3 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading provider of general insurance products in Australia. Our mission is to provide smarter products and solutions that safeguard our customers in times of need.The RoleWe are seeking a highly skilled Java Developer Team Lead to join our team. As a Java Developer Team Lead, you will be responsible for leading the development of...
-
Senior Java Developer Team Lead
1 week ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading provider of general insurance products in Australia. Our mission is to safeguard our customers in their time of need by providing innovative and reliable solutions.Our CultureWe value high performance with high integrity, which underpins our values and the way we interact with our customers, the community, and each other....
-
Toowong, Queensland, Australia SmartClinics Toowong Family Medical Centre Full timeGP Opportunity at SmartClinics Toowong Family Medical CentreWe are seeking an experienced General Practitioner to join our team at SmartClinics Toowong Family Medical Centre. Our practice boasts an expansive reception and foyer, sweeping views of the Brisbane River and CBD, and a 3-bed treatment room with abundant natural light in each consultation room,...
-
Digital Solutions Developer and Team Lead
5 days ago
Toowong, Queensland, Australia Auto & General Full timeAbout us at Auto & GeneralWe are a leading provider of general insurance products, dedicated to safeguarding our customers in their time of need.Our company culture is built on 'high performance with high integrity,' guiding our values and interactions with customers, the community, and colleagues.We're excited about the future and continuously seek talented...
-
Toowong, Queensland, Australia SmartClinics Toowong Family Medical Centre Full timeGP Opportunity at SmartClinics Toowong Family Medical CentreThis recently renovated practice boasts an expansive reception and foyer, sweeping views of the Brisbane River and CBD, and a 3-bed treatment room with abundant natural light in each consultation room, creating a friendly and welcoming environment.The clinic has eight consulting rooms and a sizeable...
-
Toowong, Queensland, Australia SmartClinics Toowong Family Medical Centre Full timeGP Opportunity at SmartClinics Toowong Family Medical CentreThis recently renovated practice boasts an expansive reception and foyer, sweeping views of the Brisbane River and CBD, and a 3-bed treatment room with abundant natural light in each consultation room, creating a friendly and welcoming environment.The clinic has eight consulting rooms and a sizeable...
-
Senior Java Developer Team Lead
3 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we strive to provide innovative solutions that safeguard our customers in times of need. Our range of general insurance products protects customers on the road, at home, and on holiday, including Car, Motorcycle, Home, Contents, Pet, and Travel Insurance products, as well as Roadside Assistance.Our culture of 'high performance with...
-
Senior Java Developer Team Lead
3 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're dedicated to providing smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protects customers on the road, at home, and on holiday with various Car, Motorcycle, Home, Contents, Pet, and Travel Insurance products, as well as Roadside Assistance.Our culture of...
-
Toowong, Queensland, Australia SmartClinics Toowong Family Medical Centre Full timeGP Opportunity at SmartClinics Toowong Family Medical CentreSmartClinics Toowong Family Medical Centre is seeking an experienced General Practitioner to join our team in a thriving mixed billing practice.About the PracticeOur practice boasts an expansive reception and foyer, sweeping views of the Brisbane River and CBD, and a 3-bed treatment room with...
-
Automation Lead
1 week ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading Australian insurer dedicated to providing excellent products and services to safeguard our customers. Our range of general insurance products protects customers on the road, at home, and on holiday. We value a culture of high performance with high integrity, underpinning our values and interactions with customers, the...
-
RPG Developer
4 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're a leading provider of general insurance products that safeguard our customers in their time of need. Our range of products protects customers on the road, at home, and on holiday, with various Car, Motorcycle, Home, Contents, Pet, and Travel Insurance products, as well as Roadside Assistance.Our CultureWe're committed to a...
-
Senior Java Developer
4 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading insurer in Australia, providing innovative solutions to safeguard customers' futures. Our multi-award-winning brand, Budget Direct, offers a range of insurance products and services.The RoleThis is a key Java development position, responsible for building digital online experiences for Auto & General's customers. You will...
-
Customer Service Representative
3 weeks ago
Toowong, Queensland, Australia Cash Converters Full timeCash Converters, a leading Australian retailer, is seeking a skilled Customer Service Representative to join our Brisbane Office team in a Casual capacity.About the RoleWe are looking for a representative who can act as the point of contact in our inbound and outbound call centre, answering calls within a timely manner and with a high level of phone...
Call Centre Development Lead
2 months ago
Compare the Market is a leading FinTech company on a transformational journey, focused on delivering exceptional customer experiences in Australia and beyond.
The RoleWe are seeking a Call Centre Development Lead to join our leadership team and drive success in a fast-paced environment. As a key member of our leadership development strategy, you will shape the future of our leaders, focusing on Team Leaders and Sales Coaches within our health insurance sales call centre.
Key Responsibilities- Develop and implement leadership programs for Team Leaders and Sales Coaches.
- Drive daily success by coaching Team Leaders on managing intraday performance, providing real-time feedback, and addressing performance challenges.
- Train leaders in communication, feedback, and change management techniques.
- Mentor emerging talent for future leadership roles.
- Lead initiatives to foster a positive and engaging team culture.
- Design and deliver training materials and coaching content.
- Monitor and report on development program success, making adjustments based on data and performance outcomes.
- A dynamic and collaborative work environment where your talents will be recognised and rewarded.
- Ample opportunities for growth and development.
- Flexible work arrangements, including the option of one day working from home each week or a 9-day fortnight.
- Additional leave days - 'ME' leave and 'Volunteer Day' leave.
- Study support (up to 50% of tuition fees for relevant courses) and professional membership reimbursement.
- Employee discounts on Car, Home, Travel insurance.
- Income protection insurance provided to support you in the event of non-work-related illness or injury.
- Discounts with a broad range of providers, including gym memberships, accommodation, dental care and more.
- Proven experience leading teams in a call centre environment.
- Expertise in developing and managing Team Leaders and Sales Coaches.
- Sales experience, with a track record of driving performance and results.
- Knowledge of health insurance or general insurance is preferred but not essential.
- A passion for leadership development, coaching techniques, and building strong team cultures.
- Excellent communication, presentation, and interpersonal skills.
- Analytical mindset with the ability to measure and report on the success of development initiatives.
