Fleet Operations Management Leader

2 days ago

Sydney, New South Wales, Australia beBeeOperations Full time $110,000 - $140,000
About the Role

We are seeking a seasoned Fleet Operations Management Leader to join our team. This pivotal role combines hands-on operational leadership with strategic responsibility for department KPIs, vendor KPI's, inspection accuracy, reconditioning turnaround and continuous improvement initiatives.

You'll be measured on KPIs like cycle time, inspection accuracy, reconditioning turnaround, transport performance and yield. You will work closely with all areas of the business to remove blockers and implement improvements.

Key responsibilities include:

  • Managing a network of transport carriers and remarketing partners, overseeing the booking and tracking of all transport activities to improve operational efficiency and reduce costs.
  • Oversseeing the end-of-lease inspection process, ensuring inspections are accurate, consistent and fully compliant with industry standards.
  • Managing customer inquiries and disputes promptly and professionally, ensuring timely, fair resolutions that preserve operational integrity.
  • Monitoring supplier performance, building strong partnerships, and identifying top-performing providers.
  • Preparing and presenting monthly performance and revenue reports to support continuous improvement.

Other duties include building and maintaining strong internal networks to support cross-functional initiatives, sharing and implementing best practices across the organisation, fostering collaborative relationships with internal teams and external partners to drive process improvement, and providing education and experience in fleet management/leasing, transport logistics or motor industry.

We're looking for someone with 5+ years' experience in operations lead, people management, and strong problem-solving skills, adaptability, collaboration mindset, high attention to detail, excellent communication and interpersonal skills, ability to build and maintain strong supplier relationships, accountability for all people-related activities including recruitment, onboarding, development, and retention, in-depth knowledge of the motor industry and operational best practices, awareness of industry standards, compliance, and customer expectations, and a proven track record in driving operational excellence and process improvements.

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