Retail Operations Lead

6 days ago


Brisbane, Queensland, Australia Express, Inc. Full time
Job Description

We are seeking a highly skilled and experienced Sales Leader to join our team at Express, Inc. As a Sales Leader, you will be responsible for driving sales growth, improving customer satisfaction, and enhancing the overall shopping experience.

Key Responsibilities
  • Develop and implement strategies to increase sales revenue and improve customer engagement.
  • Provide coaching and training to associates to enhance their knowledge and skills, and to improve their ability to meet sales targets.
  • Lead by example, demonstrating a commitment to delivering exceptional customer service and promoting a positive and inclusive work environment.
  • Analyze sales data and customer feedback to identify areas for improvement and develop targeted solutions to address these issues.
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • At least one year of retail experience, preferably in a supervisory or leadership role.
  • Strong communication and interpersonal skills, with the ability to work effectively with associates, customers, and management.
  • Ability to multitask and prioritize multiple responsibilities in a fast-paced environment.


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