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Retail Operations Manager

1 week ago

Brisbane, Queensland, Australia Endeavour Full time

About Endeavour Foundation

Endeavour Foundation is one of Australia's largest employers of people living with disability. Our mission is to create an inclusive culture where our employees can grow, learn, and do their best work.

We are dedicated to making possibility a reality for everyone. Our purpose is simple – we help individuals with disability achieve their goals and live fulfilling lives.

Role Overview

The Re-use Shop Coordinator plays a critical role in delivering exceptional customer service to everyone visiting the reuse shop. The successful candidate will be responsible for coordinating the daily operation of the retail shop, handling cash transactions, and maintaining accurate records.

Key Responsibilities

  • Deliver Exceptional Customer Service: Provide top-notch service to customers, ensuring they have a positive experience at the reuse shop.
  • Cash Handling and Record-Keeping: Handle cash transactions accurately and maintain up-to-date records.
  • Retail Shop Operation: Coordinate the daily operation of the retail shop, including pricing products and managing stock levels.
  • Workplace Health and Safety: Work safely and maintain a clean and organized workspace.
  • Minimal Supervision Required: Demonstrate self-motivation and independence in working with minimal supervision.

Requirements

  • Superb Communication Skills: Excellent communication skills to effectively interact with customers and colleagues.
  • Strong Leadership Skills: Ability to lead and motivate a diverse team.
  • Physical Fitness: Ability to lift and move heavy objects.
  • Experience in Identifying Valuable Items: Experience in identifying and valuing second-hand items.
  • Computer Literacy: Basic computer skills, including financial reporting.

Benefits

  • Salary Packaging Benefits Package: Enjoy tax-free salary packaging benefits up to $15,900 per annum.
  • Employee Assistance Program: Access to employee assistance programs for mental health support.
  • Training and Development Opportunities: Receive training and development opportunities to enhance your skills and career.