
Visitation Coordinator
7 days ago
This role is ideal for an administrative professional who can manage multiple tasks and provide excellent customer service.
The successful candidate will be responsible for coordinating visits at Parklea Correctional Centre, ensuring that records are accurate and up-to-date.
Key Responsibilities:
- Manage electronic records and archives with a high level of accuracy and attention to detail.
- Process correspondence related to inmate visits in a timely and efficient manner.
- Prepare reports as required.
- Respond to enquiries from internal and external stakeholders regarding inmate visits.
- Provide exceptional customer service to clients and staff.
- Perform reception duties and data entry tasks with a high level of accuracy and attention to detail.
- Maintain strict adherence to the administration and routine requirements of Parklea Correctional Centre.
- Communicate effectively with internal and external stakeholders.
- Undertake other administrative duties as directed.
Requirements:
- Demonstrated experience working in a similar role in a correctional or institutional environment.
- Working knowledge of Microsoft Office Suite software programs.
- Flexible approach with ability to adapt to changing client needs.
- Ability to pass a clinical fitness/medical assessment and Australian Federal Police checks.
- State clearances.
- Australian or New Zealand citizenship or permanent residency.
- Fully vaccinated against COVID-19.
- Ability to manage difficult situations.
- Strong communication skills (verbal and written).
- Initiative and motivation to succeed.
- Excellent time management skills.
- Team player.
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