Family Liaison Officer

2 weeks ago

Perth, Western Australia Indigenous Workstars Full time
Job Title: Family Liaison Officer

We are seeking a highly skilled and experienced Family Liaison Officer to join our team at Indigenous Workstars. The successful candidate will be responsible for providing support to families accompanying workers from the Pacific and Timor-Leste, helping them settle into life in Australia.

Key Responsibilities:
  • Build relationships with Approved Employers, regional relationship managers, essential service providers, Country Liaison Officers, and local councils to ensure families receive timely support.
  • Connect families with the Department of Home Affairs Settlement Engagement and Transition Support (SETS) program and other relevant migrant settlement resources.
  • Establish informal groups for families to share experiences and support each other, providing information and training as needed.
  • Monitor and record issues affecting families and children, identifying common issues and working to address them proactively.
  • Work with the PLF Quality, Learning & Performance Team to gather and record information relevant to the Family Accompaniment pilot's Monitoring & Evaluation framework.
  • Deliver briefings to families on arrival and support them as they prepare to return home.
Requirements:
  • Tertiary qualifications in social work, human services, social/behavioural sciences, community services, or a related discipline.
  • Minimum 2 years' work experience in case management, with background or experience in migrant settlement, family support programs, or services an advantage.
  • Demonstrated knowledge and understanding of case management frameworks and critical incident management.
  • Excellent people-to-people skills, with experience managing relationships with diverse stakeholders, including children.
  • Current working with children and young people Blue Card or equivalent.
  • Experience in data collection and database management.
  • Knowledge of one or more Pasifika languages an advantage.
About Us:

Indigenous Workstars is a global leader in the design, development, and delivery of Positive Impact. We work with governments, businesses, and investors to solve the world's most pressing challenges. We are committed to embedding equity, diversity, and inclusion into everything we do.

We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success, and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics.

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