Housing Support Specialist

2 days ago

Melbourne, Victoria, Australia beBeeSupport Full time $79,122 - $96,073

**Housing Support Specialist Role Overview**

Working in a network of community workers and organisations that collaborate to promote and support the wellbeing of vulnerable people, this role undertakes various tasks related to tenancy management and housing advice.

The Housing Support Specialist is responsible for managing and maintaining tenancies, providing information and support services, assessing housing needs, allocating rental properties, resolving tenancy issues and ensuring maintenance work is carried out on tenants' homes.

**Key Responsibilities Include:**

  • Assess clients' housing needs and provide comprehensive advice on available options from established policies and procedures.
  • Refer clients to internal or external support services as needed to address short-term housing requirements.
  • Prepare routine cases using established procedures and represent the department at tribunals when necessary.

**The Ideal Candidate Will Possess:

- Strong communication and interpersonal skills for effective collaboration with stakeholders.

- Ability to maintain confidentiality and handle sensitive information discreetly.

- Excellent problem-solving and organisational skills to manage competing priorities and deadlines.

- Proficiency in relevant software applications and systems used in housing management and customer service.

**Additional Requirements:

- Australian citizenship, permanent residency or valid work permit/visa.

- Must be an open and honest individual who values integrity and professionalism in their work.

**Applicants Are Encouraged To Submit A Cover Letter And Resume Outlining Their Suitability For The Position.**

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