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Program Administrator

2 months ago

Glen Iris, Victoria, Australia Max Solutions Full time
{"title": "Program Administrator", "description": "About the Role

We are seeking a highly motivated and customer-focused individual to join our service delivery team as a Program Administrator.

In this role, you will be responsible for coordinating appointments with our national network of medical and allied healthcare providers, managing a portfolio of cases, and resolving issues from employees, clients, and healthcare practices.

You will work in a fast-paced, professional environment with a strong focus on quality and customer service.

This is an excellent opportunity to develop your skills and experience in a unique customer service role.

About You
  • You have a genuine interest in people and are able to listen actively and build rapport.
  • You are a natural at customer service with both internal and external customers.
  • You are self-motivated, adaptable, and flexible.
  • You are a team player who can also work autonomously.
What We Offer
  • Extensive leave provisions, including domestic abuse, community service, and study leave.
  • The ability to purchase or cash our annual leave.
  • Education assistance and study leave.
  • Flexible working arrangements.
  • Proven career development and promotion opportunities.
About Us

We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.

We value diversity and are committed to creating an inclusive workplace culture.

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.

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