Disability Support Coordinator

2 days ago

Glen Iris, Victoria, Australia Hearth Support Services Full time

Hearth Support Services is seeking a skilled Disability Support Coordinator to join our team at our Glen Iris office.

About the role:

The Disability Support Coordinator will be responsible for creating and maintaining relationships between participants and their team of Hearth Support Workers. This includes assessing participant needs, developing Hearth's support program, and reporting on progress.

Key responsibilities will include:

  • Developing and maintaining relationships with support coordinators, house supervisors, and other external stakeholders
  • Coordinating a weekly staff roster for each participant and resolving rostering issues
  • Accurate case noting and client reviews that reflect forward planning in line with the participant's NDIS plan
  • Compliance with Hearth policies and procedures to ensure a safe working environment and detailed, timely incident reporting

Requirements:

  • Minimum 2 years experience working as a Case Manager/Support Coordinator in community services, welfare support, disability support or social work
  • An understanding of the NDIS and the role of a Disability Support Worker
  • Strong administrative and communication skills, including case noting and report writing
  • Excellent time management and organisational skills
  • Strong interpersonal skills and high levels of resilience
  • Working knowledge of Microsoft office suite and employee rostering systems
  • Own car and driver's license

Please include a copy of your up-to-date CV in your application, along with a Cover Letter addressing the key selection criteria.

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