Expert Claims Handler

1 week ago

Perth, Western Australia beBeeCustomerService Full time $118,709 - $134,066
Claims Service Consultant Job Description

We are seeking a Claims Service professional to handle claims and provide exceptional customer service. The ideal candidate will possess the skills and qualifications necessary to excel in this role.

Main Responsibilities:
  • Follow industry best practices and company standards to minimize claim costs.
  • Maintain up-to-date knowledge of legislation affecting claims management and apply sound decision-making throughout the claim's lifecycle.
  • Manage expectations and relationships with stakeholders, including claimants, internal teams, and external partners.
  • Build and maintain positive working relationships within the team and broader organization.
  • Ensure compliance with relevant regulations and provide timely responses to customer needs.
  • Handle high volumes of inbound and outbound calls in a fast-paced environment.
Required Skills and Qualifications:
  • Experience in motor claims handling in a call-centre environment.
  • Claims management experience across various commercial motor product lines in complex organizations.
  • Tertiary or industry-specific qualifications.
  • Ability to multitask, navigate multiple systems, and work efficiently.
  • Experience working with insurance brokers.
  • Technical capability and competence standards for professional progression.
  • Excellent verbal and written communication skills.
  • Proficient in planning, prioritizing, organizing tasks, and managing resources effectively.
About You:

To be successful in this role, you will need to possess the following qualities:

  • Strong problem-solving and analytical skills.
  • Excellent interpersonal and communication skills.
  • Ability to work effectively under pressure.
  • High level of attention to detail and accuracy.

  • Claims Handler

    2 weeks ago

    Perth, Western Australia beBeeClaimsHandler Full time $40,000 - $60,000

    Insurance Claims Handler Needed">About the Job:This is an exciting opportunity to work in a customer support office environment. As an Insurance Claims Handler, you will be the first point of contact for customers wishing to make a claim on their policy.You will enjoy talking to clients on the telephone and have a positive 'can do' attitude to problem...

  • Commercial Property Claims Handler

    1 week ago

    Perth, Western Australia Aviva Full time

    Commercial Property Claims Handler - Salary up to £23,500 (depending on hours, skills and experience) plus additional benefitsWorking Hours: Monday to Friday 9-5pm. Potential opportunities for overtime so may require flexibility. We are also open some Bank HolidaysStart Date: Mid NovemberKick Start Your Customer Service Career with AvivaWe love people who...

  • Expert Claims Handler

    1 week ago

    Perth, Western Australia beBeeParalegal Full time $80,000 - $95,000

    Personal Injury Specialist OpportunityThis is an exciting opportunity for a detail-oriented professional to join our busy Personal Injury team as a specialist. Working closely with senior lawyers, you'll assist in managing a diverse caseload, preparing court documents, liaising with clients, and supporting claims from initial instruction through to...

  • Automotive Claims Specialist

    2 weeks ago

    Perth, Western Australia beBeeClaims Full time $60,000 - $96,000

    Claims Handler Role OverviewWe're seeking a proactive and customer service focused Claims Handler to join our established claims team.Responsibilities include receiving claim notifications and service enquiries, managing a portfolio of assigned claims end to end, taking recovery action on appropriate claim files, determining liability and communicating...

  • Insurance Claims Specialist

    2 weeks ago

    Perth, Western Australia beBeeClaims Full time $45,000 - $70,000

    Insurance Claims HandlerThe role of the Insurance Claims Handler involves handling and processing insurance claims from customers. This position is ideal for individuals who have strong communication skills and are able to work effectively in a team environment.Responsibilities include:Handling customer inquiries and resolving issues related to their...

  • Claims Handler

    2 weeks ago

    Perth, Western Australia beBeeWorkplace Full time $120,000 - $140,000

    Job OverviewWe are seeking an experienced Claims Advisor to manage a portfolio of complex workers' compensation claims.About the RoleProven experience in handling and injury management is essential.A deep understanding of relevant legislation and statutory schemes is required.Strong communication, negotiation, and stakeholder management skills are necessary...

  • Claims Expert

    1 week ago

    Perth, Western Australia beBeeRisk Full time $90,000 - $120,000

    **Job Opportunity**We are seeking a skilled Claims Expert to join our team. This role will be based in Perth and requires working at least three days a week in the office.Key ResponsibilitiesTriage all new claims received daily and distribute them according to established processes and protocols.Undertake technical claims administration including gathering...

  • Insurance Claims Administrator

    2 weeks ago

    Perth, Western Australia Nfu Mutual Full time

    Insurance Claims Administrator / Handler Region: ScotlandLocation: PerthJob reference: ANEE01752 The role Insurance Claims Administrator / Handler - PerthThe salary for this role is dependent on experience.Full Time PositionPermanent ContractLocation: Perth - Broxden Business ParkOur office is open Monday to Friday from 8.45am until 5.15pm.We offer 22 days a...

  • Insurance Claims Administrator

    4 weeks ago

    Perth, Western Australia NFU Mutual Full time

    Insurance Claims Administrator / HandlerRegion: ScotlandLocation: PerthJob reference: ANEE01752The roleInsurance Claims Administrator / Handler - PerthThe salary for this role is dependent on experience.Full Time PositionPermanent ContractLocation: Perth – Broxden Business ParkOur office is open Monday to Friday from 8.45am until 5.15pm.We offer 22 days a...

  • Insurance Claims Administrator

    2 weeks ago

    Perth, Western Australia Buscojobs Full time

    Insurance Claims Administrator / Handler Region : Scotland Location : Perth Job reference : ANEE01752 The role Insurance Claims Administrator / Handler - Perth The salary for this role is dependent on experience.Full Time Position Permanent Contract Location : Perth – Broxden Business Park Our office is open Monday to Friday from 8.45am until 5.15pm.We...