Lead Programmed Maintenance

2 weeks ago

Melbourne, Victoria, Australia beBeeMaintenance Full time $166,650
Programmed Maintenance Lead

We are seeking a skilled Programmed Maintenance Lead to drive exceptional operational outcomes.

The Role

You will guide and inspire high-performing teams to achieve customer satisfaction, safe and efficient service delivery, and continuous improvement.

You will lead the seamless day-to-day delivery of planned and corrective maintenance across our civil asset base, ensuring services are delivered safely, efficiently, and with a focus on customer satisfaction.

Through close partnerships with delivery teams, you'll unlock continuous improvement opportunities by aligning with strategic KPIs, driving financial performance, and adapting swiftly to changing customer needs - all while keeping your team engaged, supported, and set up for success.

Your Key Responsibilities
  • Lead a multidisciplinary team and act as a core member of the Asset Delivery & Care Leadership Team.
  • Partner with our Safety and Assurance & Resilience teams to uphold compliance and drive continuous improvements in safety, quality, and environmental standards.
  • Develop, implement, and track the team's annual plan focused on enhancing customer service, meeting water/sanitation service delivery targets, team development, and workload balance.
  • Drive new business initiatives and innovation across the division.
  • Champion strategic people management - fostering staff development, fairness, inclusion, engagement, and work-life balance.
  • Align roles and build a supportive, collaborative culture focused on team performance and wellbeing.
  • Cultivate strong partnerships with internal stakeholders, suppliers, delivery partners, councils, and external authorities to streamline service delivery and improve customer outcomes.
  • Lead change initiatives internally and externally, including social procurement aligned with Yarra Valley Waters strategy, supporting Aboriginal businesses and social enterprises.
  • Ensure compliance with legislation, regulations, and risk/quality standards.
  • Oversee resource capacity planning, CAPEX/OPEX management, and drive productivity and efficiency improvements.
  • Support key projects like system upgrades and manage regular performance reporting across financial, environmental, customer satisfaction, and delivery metrics.
  • Own contract performance, ensuring timely restoration and reliable water/sewer services.
  • Prepare comprehensive annual business cases detailing delivery commitments.

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