Collections Professional

1 week ago

Melbourne, Victoria, Australia beBeeCredit Full time $90,000 - $120,000

Collections Management Position

We are seeking a seasoned professional to lead our collections function in Melbourne. This permanent role involves managing market-leading capabilities using data-driven strategies.

Key Responsibilities:

  • Oversee collections from customers, track payments, and report on outstanding balances.
  • Evaluate customer financial stability and creditworthiness through credit checks and financial analysis.
  • Develop cross-functional initiatives to prioritize high-value risk assessments and drive strategic sales.
  • Support the implementation of new digital products and replace legacy systems.
  • Maintain team performance by monitoring key performance indicators (KPIs) and service level agreements (SLAs).

Required Skills and Qualifications:

  • Bachelor's degree in accounting, finance, or business administration.
  • Experience in credit management.
  • Strong credit and financial analysis skills.
  • Effective business acumen and industry knowledge.
  • Proven ability to work efficiently within a team environment.
  • Advanced communication, influencing, and negotiation skills.
  • Strong problem-solving skills to analyze and interpret financial data.
  • Continuous improvement mindset to drive optimal outcomes.
  • Excellent relationship builder with a balance of risk and commercial outcome.
  • Customer service mindset to provide the best experience for internal and external customers.
  • Experience working in an agile, innovative culture.

Benefits:

  • Opportunity to work with a market-leading organization.
  • Chance to develop and implement data-driven strategies.
  • Collaborative and dynamic work environment.

Other Information:

  • Financial analysis and credit management.
  • Teamwork and collaboration.
  • Communication and influence.
  • Problem-solving and continuous improvement.
  • Relationship building and customer service.

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