Field Service Representative

2 days ago


Australia beBeeSmart Full time $70,000 - $85,000

Job Title:

Technical Service Specialist

We are seeking a skilled Technical Service Specialist to provide technical support and maintenance services across Australia.

Key Responsibilities:

  • Conduct on-site visits to troubleshoot, repair, and maintain smart metering systems.
  • Collaborate with internal teams to escalate and resolve technical issues efficiently.
  • Provide training and guidance to utility personnel on the use and maintenance of smart metering equipment.
  • Collect and analyze data from meters to identify potential issues and recommend solutions.
  • Communicate effectively with clients to understand their needs and address any concerns promptly.
  • Document all field activities, including installation, maintenance, and repair work.

Requirements:

  • Proven experience in technical support or field service roles.
  • Strong computer skills.
  • Excellent problem-solving skills with the ability to troubleshoot complex issues.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Valid driver's license and willingness to travel to client sites as needed.


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