Field Service Technician

**Date**:4 Sep 2024

**Location**: Brisbane, QLD, AU, 4030

**Company**:Orica

**About GroundProbe**

**GroundProbe** is a global technology leader based in Australia with an additional manufacturing facility in the USA, specialising in real-time solutions for measuring and monitoring geohazards. We are a team of innovators renowned for pushing boundaries and revolutionising the industry with cutting-edge technologies, pioneering thinking, and innovative digital solutions that play a crucial role in safeguarding human lives and assets. We are the brand most trusted in the market and widely recognised as an innovation powerhouse. GroundProbe is part of Orica Digital Solutions, a business stream of Orica.- We are dedicated to fostering the growth, satisfaction, and success of our people by providing an environment that enables them to bring their best selves to work. We are amazingly proud of our diverse, collaborative culture and are committed to an inclusive and supportive work environment that values and respects all individuals, accompanied by initiatives that bridge the gender diversity gap. We are invested in helping each other, and we foster an enviable atmosphere of teamwork, connection and community.

**We are GroundProbe**

**About the role**
- As a** Field Service Technician,** working on a friendly roster, you will have the privilege of representing our company at various client sites across the Australasia region. In this role, you will provide exceptional training, technical expertise, maintenance and repairs, and support for GroundProbe's cutting-edge products. Your contributions will have a global impact, as you work in both surface and underground mining environments.- At GroundProbe, we are dedicated to pushing the boundaries of innovation in the mining industry.- As a **Field Service Technician,** you will play a pivotal role in shaping the future of our products and making a real difference in the field.**What you will be doing**
- Monitor and present GroundProbe's products data;
- Provide on-site training and technical support to Customers;
- Maintain GroundProbe's products minimising downtime and meeting Customer needs;
- Perform technical support work on GroundProbe technologies at remote sites and from GroundProbe's office.
- Representing the company to build a good relationship with the customer.

**What you will bring**
- Tertiary qualifications or relevant certifications and experience in Electrical, Mechanical or Electronic discipline(s);
- Extensive relevant technical work experience in a customer service based organisation;
- Experience in electronics, radar, telecommunications or a related field;
- Ability to train individuals and small groups;
- Mechanical knowledge is desirable;
- Mining environment/remote location experience is desirable.

**What we offer**
- At GroundProbe our people are what makes us different. We are a proudly flexible workplace that supports the well-being of our people as they balance their work and family lives. We promote diverse career paths and support the development of knowledge and skills. You will be paid a competitive salary and will have access to a range of employee benefits, including:
**CORE BENEFITS**
- Paid parental leave of 18 weeks for primary carers plus a superannuation booster during unpaid parental leave; qualifying after just six months of service. Partners are paid for 10 days leave, with the flexibility to switch to the primary carer role.
- Annual purchased leave salary sacrifice program.
- Dedicated Reward and Recognition Program and Marketplace.
- Dedicated time for team building events, Innovation Days and annual days of recognition.
- Genuine career development pathways, with structured talent identification and access to leadership development programs, study support, coaching, and mentoring.
- Bespoke and dedicated Women in Tech Leadership Program, collaboration across the wider Orica business, along with industry mentoring.
- Corporate wellness programs, a fully funded Employee Assistance Program (EAP) and corporate health plan membership.
- Salary Sacrifice / Novated Lease options.

**We respect and value all**
- GroundProbe is an equal opportunity employer. We treat our people and applicants with fairness, dignity and respect.
- All qualified applicants will receive consideration for employment without regard to race.