Healthcare Operations Coordinator
3 weeks ago
Job Summary:
This role is responsible for ensuring the smooth operation of patient admissions and discharges at the main switchboard of the hospital. The successful candidate will be responsible for:
Ensuring accurate and timely entry of patient details into the Webpas Patient Management System
Contacting health funds to confirm patient coverage and financial status
Liaising with bookings clerks to facilitate the pre-admission process
Following up on after-hours admissions and processing identification and financial forms
Providing excellent customer service to patients, visitors, and staff
Key Responsibilities:
Admission and discharge of patients
Efficiently answering and redirecting the main hospital switchboard
Maintaining accurate records and reports
Collaborating with other departments to ensure seamless patient flow
Requirements:
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and prioritize tasks effectively
Strong attention to detail and organizational skills
Experience with MS Office and WebPas Hospital system (desirable)
What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and supportive work environment
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