Healthcare Operations Coordinator

3 weeks ago


Canberra, ACT, Australia Healthscope Full time

Job Summary:

This role is responsible for ensuring the smooth operation of patient admissions and discharges at the main switchboard of the hospital. The successful candidate will be responsible for:

Ensuring accurate and timely entry of patient details into the Webpas Patient Management System

Contacting health funds to confirm patient coverage and financial status

Liaising with bookings clerks to facilitate the pre-admission process

Following up on after-hours admissions and processing identification and financial forms

Providing excellent customer service to patients, visitors, and staff

Key Responsibilities:

Admission and discharge of patients

Efficiently answering and redirecting the main hospital switchboard

Maintaining accurate records and reports

Collaborating with other departments to ensure seamless patient flow

Requirements:

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment and prioritize tasks effectively

Strong attention to detail and organizational skills

Experience with MS Office and WebPas Hospital system (desirable)

What We Offer:

Competitive salary and benefits package

Opportunities for professional growth and development

Collaborative and supportive work environment



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