Aboriginal Liaison Officer

6 days ago

Sydney, New South Wales, Australia NSW Health Full time
About the Role

This is an exciting opportunity to join NSW Health as an Aboriginal Liaison Officer, where you will play a vital role in supporting Aboriginal patients and their families in the clinical environment.

Key Responsibilities:

  • Provide advocacy, referrals, and liaison during hospital care and discharge to ensure the best possible outcomes for Aboriginal patients.
  • Develop and maintain links with local Indigenous communities and organisations to promote cultural awareness and understanding.
  • Assist in developing hospital programs to meet Aboriginal-specific health standards and improve health outcomes.

Requirements:

  • Hold or aspire to hold a minimum Certificate III qualification in Aboriginal Primary Health Care or a minimum Certificate III health qualification in the area of care in which the Aboriginal Health Worker works.
  • Evidence of Aboriginal and/or Torres Strait Islander identity.
  • Ability to assess the needs of Aboriginal patients and advocate on their behalf in the health system.
  • Effective interpersonal skills with a demonstrated ability to develop and maintain relationships with clients.
  • Understanding of the management of patient complaints and patient privacy and escalation processes.
  • Competence in the use of databases, electronic documentation, and computer-based administrative systems.
  • Demonstrated skill in the analysis of complex issues, problem solving, formulating new approaches and implementing comprehensive change programs and improvement strategies.
  • Class C Driver's License.

What We Offer:

  • A supportive and inclusive work environment.
  • Opportunities for professional development and growth.
  • A competitive salary and benefits package.

How to Apply:

Submit your resume and a cover letter addressing the selection criteria. Please include information about your Aboriginal Australian / Torres Strait Islander identity in the cover letter.

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