Lead Technology Operations Specialist
2 weeks ago
About the Role
We are seeking an experienced and skilled technology operations leader to join our team. As a Lead Technology Operations Specialist, you will be responsible for leading day-to-day operations across infrastructure, cloud services, networks, workplace technology, and IT support functions.
Key Responsibilities:- Provide strategic direction and leadership to a multidisciplinary team of technology professionals.
- Develop and implement operational plans, policies, and procedures to ensure efficient and effective delivery of technology services.
- Maintain and improve technology infrastructure, including hardware, software, and network systems.
- Collaborate with stakeholders to identify business requirements and develop solutions that meet those needs.
- Foster a culture of innovation, continuous improvement, and knowledge sharing within the team.
- Demonstrated experience in leading technology operations teams in complex or customer-focused environments.
- Strong background in IT service management, infrastructure operations, and cloud-based technologies.
- Excellent communication, coaching, and interpersonal skills.
- Able to implement governance frameworks and risk controls to improve reliability and efficiency.
- Experience managing vendor and supplier relationships to ensure strong service delivery, contract compliance, and value for money.
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A collaborative and dynamic work environment.
- The chance to make a real difference in our community.
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