Program Manager Service Capability Lead
1 month ago
About the Role
The Program Manager Service Capability – Residential Services is a key leadership position within Southern Cross Care, responsible for leading service delivery outcomes and building capability across Residential Services.
This role involves analysing and monitoring service performance, mentoring and coaching service leaders, and responding to flags to achieve optimal outcomes.
The successful candidate will have a degree or postgraduate qualification in a relevant discipline, experience in Aged Care Health Services, and demonstrated experience as a Residential Services Manager.
They will also have the ability to provide leadership and motivation to staff, manage staff and the service through change, and integrate current best practice models of care.
About Us
Southern Cross Care is a leading charitable aged care and retirement living service provider, valuing diversity and living by the values of Service, Courage & Compassion.
We offer salary packaging benefits and a stable and flexible work environment, where you can build your career and make a difference in the lives of our residents and clients.
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