Complaints Resolution Specialist

Key Role in Health Service Complaint ResolutionThe Principal Resolution Officer plays a pivotal leadership role in overseeing and coordinating the resolution of health service complaints under specific legislative provisions. This position ensures compliance with organisational policies, procedures, and relevant legislation.Efficient delivery of high-quality...

Transforming lives as a CTP complaints professional.You will be part of a top-tier ASX-listed company helping to create a stronger and more resilient business, enabling our iconic insurance brands.Your Key ResponsibilitiesIn this role, you will manage and resolve complaints across three CTP schemes, ensuring a fair and thoughtful resolution. You will also...

Conflict Resolution SpecialistWe are seeking a Conflict Resolution Specialist to manage disputes lodged with External Dispute Resolution Schemes by thoroughly investigating cases and working closely with both internal and external stakeholders.Key Responsibilities:Oversee conflict cases across Australia and New Zealand, independently reviewing responses,...

Job DescriptionWe are seeking a skilled Dispute Resolution Specialist to join our team. In this role, you will be responsible for managing disputes lodged with External Dispute Resolution Schemes.Key ResponsibilitiesInvestigate EDR cases across Australia and New Zealand, reviewing responses and preparing written submissions.Participate in conciliations and...

Help shape the future as a Dispute Resolution SpecialistJoin the largest general insurance group in Australia and Aotearoa New Zealand. We're a top-tier ASX-listed company committed to making the world a safer place through building a stronger and more resilient business and supporting our iconic insurance brands.Your RoleAre you passionate about resolving...

Job OpportunityAbout the Role:We are seeking a skilled professional to manage and resolve complaints across multiple CTP schemes. The successful candidate will be responsible for liaising with external bodies.The ideal candidate will have excellent communication skills, be able to work under pressure, and have strong analytical skills to effectively manage...

Aboriginal and Torres Strait Islander community-controlled health provider in one of the fastest-growing regions in AustraliaA strong sense of community & inclusionA career that makes a differenceAt Kambu Health, we pride ourselves on being an organisation where the best people come to do their best work for our community.Kambu Health stands as a proud...

Resolution SpecialistWe are seeking a skilled Resolution Specialist to join our team. As a Resolution Specialist, you will play a critical role in resolving outstanding accounts and supporting positive financial outcomes.Main Responsibilities:Collecting outstanding debts in line with legislation and policiesWorking with debtors to resolve accounts through...

The Principal Resolution Officer leads and coordinates the Local Resolution and Conciliation processes of health service complaints under Parts 6 and 11 of the Health Ombudsman Act 2013 (the Act) to ensure the activities of the Resolution team are conducted in compliance with the OHO's policies, procedures, and legislative requirements set out in the Act.In...

The Principal Resolution Officer leads and coordinates the Local Resolution and Conciliation processes of health service complaints under Parts 6 and 11 of the Health Ombudsman Act 2013 (the Act) to ensure the activities of the Resolution team are conducted in compliance with the OHO's policies, procedures, and legislative requirements set out in the Act.In...