Customer Service Representative

2 weeks ago


Campbelltown, Australia EG Australia Full time

EG Australia is seeking Customer Service Representatives to join our frontline Fuel team at our Campbelltown store.

We are dedicated to putting the customer first and creating great experiences to keep them coming back for more.

About the Role

  • Deliver exceptional customer service by engaging with customers, responding to their needs, and resolving any issues promptly.
  • Promote products and services to drive sales and meet business objectives.
  • Operate point of sale systems efficiently, ensuring accurate transactions and maintaining a secure environment.
  • Monitor fuel and stock deliveries, maintaining inventory levels and adhering to health and safety protocols.
  • Ensure a safe working environment at all times, reporting any hazards or incidents.

What We're Looking For

  • Previous retail experience is preferred, but not essential. We provide comprehensive training to support our store teams.
  • A confident attitude, energetic approach, and excellent communication skills.
  • The ability to work in a fast-paced environment, prioritizing tasks, and meeting deadlines.
  • A solutions-focused mindset, with a strong attention to detail and commitment to quality.

Benefits and Perks

  • Competitive pay rate: $33.99 per hour (adult rate) + bonus + superannuation.
  • Access to over 1,000 retailers offering discounts and cashback purchases through our Employee Discount Program.
  • Save on fuel through our Team Fuel Discount when you fill up at EG.
  • Access to employee well-being programs, including free flu vouchers, general counselling, and mental health support.
  • 12 weeks paid parental leave for primary caregivers, keeping in touch days, and parental leave vouchers.
  • Opportunities to grow your career across our expanding national network.

About Us

At EG Australia, we arrived in 2019 with a commitment to deliver a modern consumer retail offer and become your chosen destination for quality food, coffee, and fuel. Our Group operations exceed 6,000 fuel and convenience sites across Europe and the US, bringing a wealth of experience to our Retail Operations in Australia.



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